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strong{display:flex;align-items:center;gap:6px;color:#0f172a;font-size:13px}.visitor-editor .visitor-block-action.danger{border-color:#fecaca;color:#991b1b;background:#fef2f2}.visitor-editor .visitor-block-action.restore{border-color:#bbf7d0;color:#166534;background:#f0fdf4}.visitor-editor .visitor-block-action:disabled{cursor:not-allowed;opacity:.72}.context-card dt{margin-top:14px;color:#64748b;font-size:12px}.context-card dd{margin:4px 0 0;overflow-wrap:anywhere}.context-card dd small,.context-main-line{display:block}.context-card dd small{margin-top:2px;color:#64748b;font-size:12px}.context-card a{color:var(--accent)}.technical-value{max-height:72px;overflow:auto;border-radius:8px;padding:7px;color:#334155;background:#f8fafc;font-size:11px;line-height:1.35}.launcher-settings{display:grid;gap:12px;padding:16px}.launcher-preview{display:grid;width:58px;height:58px;place-content:center;justify-items:start;gap:5px;border-radius:16px;color:#fff;background:var(--launcher-color, #64748b);box-shadow:0 16px 32px #0f172a2e}.launcher-preview span{display:block;height:3px;border-radius:999px;background:currentColor}.launcher-preview span:nth-child(1){width:28px}.launcher-preview span:nth-child(2){width:21px}.launcher-preview span:nth-child(3){width:14px}.hint,.success-note{margin:0;color:#64748b;font-size:12px;line-height:1.4}.success-note{color:#166534}.color-options{display:grid;gap:8px}.color-options button{display:flex;min-height:38px;align-items:center;gap:8px;border:1px solid #e2e8f0;border-radius:8px;padding:0 10px;color:#334155;background:#fff;cursor:pointer;line-height:1.1;text-align:left}.color-options button:hover,.color-options button.selected{border-color:var(--accent);background:var(--accent-soft)}.color-options button:disabled{cursor:wait;opacity:.7}.color-options span{width:18px;height:18px;border:2px solid #ffffff;border-radius:6px;box-shadow:0 0 0 1px #cbd5e1}.sound-picker{display:grid;gap:12px;border-top:1px solid #e5e7eb;padding-top:12px}.sound-picker>div:first-child{display:flex;align-items:flex-start;gap:10px}.sound-picker svg{flex:0 0 auto;margin-top:2px;color:#64748b}.sound-options{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:8px}.sound-options button{display:grid;min-height:76px;align-content:center;justify-items:center;gap:4px;border:1px solid #e2e8f0;border-radius:8px;padding:10px;color:#0f172a;background:#fff;cursor:pointer;text-align:center}.sound-options button:hover,.sound-options button.selected{border-color:var(--accent);background:var(--accent-soft)}.sound-options strong,.sound-options span{overflow-wrap:anywhere}.sound-options strong{font-size:13px;line-height:1.25}.sound-options span{color:#64748b;font-size:12px;line-height:1.25}.desktop-notification-panel{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;border:1px solid #e2e8f0;border-radius:8px;padding:10px 12px;background:#f8fafc}.desktop-notification-panel>div{display:grid;min-width:0;gap:2px}.desktop-notification-panel strong,.desktop-notification-panel span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.desktop-notification-panel strong{font-size:13px}.desktop-notification-panel span{color:#64748b;font-size:12px;line-height:1.25;white-space:normal}.desktop-notification-panel button{min-height:34px;border:1px solid #c7d2fe;border-radius:8px;padding:0 10px;color:var(--accent);background:#fff;cursor:pointer;font-weight:800}.desktop-notification-panel button:disabled{cursor:not-allowed;color:#64748b;border-color:#e2e8f0;background:#f1f5f9}.color-picker,.field,.toggle-row{display:grid;gap:7px}.color-picker{grid-column:1 / -1;grid-template-columns:auto 48px minmax(120px,190px);align-items:center;color:#64748b;font-size:13px}.color-picker input[type=color]{width:46px;height:38px;border:1px solid #cbd5e1;border-radius:8px;padding:3px;background:#fff}.color-picker input:not([type=color]),.field input,.field textarea,.field select{width:100%;border:1px solid #cbd5e1;border-radius:8px;padding:9px 11px;color:#0f172a;background:#fff}.field textarea{resize:vertical;line-height:1.4}.field>span,.toggle-row{color:#64748b;font-size:13px}.form-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}.form-grid .field:nth-child(2),.form-grid .field:nth-child(3){grid-column:1 / -1}.quick-action-editor{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.online-badge{display:inline-flex;min-height:24px;align-items:center;justify-content:center;border-radius:999px;padding:0 8px;color:#475569;background:#f1f5f9;font-size:12px;font-weight:700;line-height:1;text-align:center}.online-badge.online{color:#166534;background:#dcfce7}.contact-lines{display:grid;gap:3px}.section-page{display:flex;height:100dvh;min-width:0;min-height:0;flex-direction:column;padding:24px;overflow:auto;background:#f4f6fa}.section-page>:not(.section-hero){min-height:0}.section-error{margin:0 0 14px;border:1px solid #fecaca;border-radius:8px;padding:10px 12px;color:#991b1b;background:#fef2f2}.section-notice{margin:0 0 14px;border:1px solid #c7d2fe;border-radius:8px;padding:10px 12px;color:#3730a3;background:var(--accent-soft)}.section-hero{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:18px}.section-hero>div{display:grid;gap:6px}.section-hero svg{color:var(--accent)}.section-hero span{color:#64748b;font-size:13px}.section-hero h1{margin:0;font-size:28px;line-height:1.15;letter-spacing:0}.section-hero button,.section-panel header button{display:inline-flex;min-height:38px;align-items:center;justify-content:center;gap:8px;border:1px solid #cbd5e1;border-radius:8px;padding:0 12px;color:#0f172a;background:#fff;cursor:pointer;line-height:1;text-align:center}.settings-grid,.operator-grid{display:grid;gap:12px}.section-panel,.operator-card{border:1px solid #e5e7eb;border-radius:8px;background:#fff;box-shadow:0 1px 2px #0f172a08}.large-number{display:block;margin-top:8px;font-size:32px;line-height:1}.settings-grid{grid-template-columns:minmax(0,1fr) minmax(320px,420px);flex:1;min-height:0;overflow:auto;align-items:start}.widget-config-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(360px,420px);flex:1;min-height:0;overflow:auto;gap:12px;align-items:start}.widget-config-main{display:grid;gap:12px}.preview-panel{position:sticky;top:20px}.settings-detail .preview-panel{position:static}.section-panel{padding:20px}.section-panel.wide{min-width:0}.section-panel.full-row{grid-column:1 / -1}.section-panel header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:16px}.section-panel h2,.launcher-settings h3{margin:0;font-size:16px;letter-spacing:0}.section-copy{margin:0;color:#64748b;line-height:1.5}.section-panel pre{margin:0;overflow:auto;border-radius:8px;padding:14px;color:#e0e7ff;background:#0f172a;font-size:13px;line-height:1.45}.launcher-settings.full{grid-template-columns:auto minmax(0,1fr);align-items:center;padding:0}.launcher-settings.full .color-options,.launcher-settings.full .sound-picker,.launcher-settings.full .success-note{grid-column:1 / -1}.color-options.horizontal{grid-template-columns:repeat(3,minmax(0,1fr))}.operator-grid{grid-template-columns:repeat(3,minmax(180px,1fr))}.operator-card{display:flex;align-items:flex-start;gap:12px;padding:16px}.operator-card>span{flex:0 0 44px;display:grid;width:44px;height:44px;place-items:center;overflow:hidden;border-radius:999px;color:#fff;background:var(--accent);font-weight:800}.operator-card>div{min-width:0}.operator-card img{width:100%;height:100%;object-fit:cover}.operator-card strong,.operator-card small{display:block}.operator-card small{display:flex;min-width:0;align-items:center;gap:5px;margin-top:2px;overflow:hidden;color:#64748b;text-overflow:ellipsis;white-space:nowrap}.operator-settings-grid{display:grid;grid-template-columns:repeat(3,minmax(220px,1fr));gap:12px}.operator-editor{display:grid;gap:11px;border:1px solid #e5e7eb;border-radius:8px;padding:12px;background:#f8fafc}.avatar-editor{display:flex;align-items:center;gap:12px}.avatar-editor label{display:inline-flex;min-height:36px;align-items:center;border:1px solid #cbd5e1;border-radius:8px;padding:0 10px;color:#0f172a;background:#fff;cursor:pointer;font-size:13px}.avatar-editor input{display:none}.avatar-crop-panel{display:grid;gap:12px;border:1px solid #dbe3ee;border-radius:10px;padding:12px;background:#fff}.avatar-crop-preview{position:relative;width:168px;height:168px;margin:0 auto;overflow:hidden;border-radius:999px;background:#e2e8f0;box-shadow:inset 0 0 0 2px #2563eb2e}.avatar-crop-preview img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;transform-origin:center}.avatar-crop-controls{display:grid;gap:8px}.avatar-crop-controls label{display:grid;grid-template-columns:105px minmax(0,1fr);gap:10px;align-items:center;color:#64748b;font-size:13px;font-weight:700}.avatar-crop-controls input{width:100%}.avatar-crop-actions{display:flex;justify-content:flex-end;gap:8px}.avatar-crop-actions button{display:inline-flex;min-height:36px;align-items:center;justify-content:center;border:1px solid #cbd5e1;border-radius:8px;padding:0 12px;color:#0f172a;background:#fff;cursor:pointer;font-weight:800}.avatar-crop-actions button:last-child{color:#fff;border-color:var(--accent);background:var(--accent)}.avatar-upload-row{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;align-items:center;border:1px dashed #cbd5e1;border-radius:10px;padding:10px;background:#f8fafc}.avatar-upload-row button{display:inline-flex;min-height:38px;align-items:center;justify-content:center;gap:8px;border:1px solid #cbd5e1;border-radius:8px;padding:0 12px;color:#0f172a;background:#fff;cursor:pointer;font-weight:800}.avatar-upload-row button:disabled{cursor:not-allowed;opacity:.5}.avatar-upload-row span{color:#64748b;font-size:13px;line-height:1.35}.operator-avatar-preview{display:grid;width:52px;height:52px;flex:0 0 auto;place-items:center;overflow:hidden;border-radius:999px;color:#fff;background:#0f172a;font-weight:800}.operator-avatar-preview img{width:100%;height:100%;object-fit:cover}.widget-preview-stage{position:relative;min-height:530px;border-radius:8px;padding:16px 16px 72px;overflow:hidden;background:linear-gradient(135deg,#ffffffd6,#f1f5f9eb),radial-gradient(circle at 18px 18px,rgba(100,116,139,.12) 2px,transparent 3px);background-size:auto,28px 28px}.preview-chat-window{display:flex;min-height:432px;flex-direction:column;overflow:hidden;border:1px solid #dbe3ee;border-radius:18px;background:#fff;box-shadow:0 22px 52px #0f172a2e;animation:preview-rise .48s ease-out both}.preview-chat-window header{display:flex;min-height:88px;align-items:center;gap:10px;padding:12px;color:#fff;background:var(--preview-color, #64748b)}.preview-chat-window header strong,.preview-chat-window header small{display:block}.preview-chat-window header small{display:flex;align-items:center;gap:6px;margin-top:3px;opacity:.86}.preview-chat-window header i{display:grid;width:32px;height:32px;margin-left:auto;place-items:center;border:1px solid rgba(255,255,255,.32);border-radius:8px;font-style:normal;font-weight:800}.preview-avatars{display:flex;gap:8px;flex:0 0 auto}.preview-operator-chip{display:grid;width:48px;justify-items:center;gap:5px}.preview-operator-chip>span:last-child{display:block;max-width:56px;overflow:hidden;color:#ffffffe6;font-size:11px;font-weight:700;line-height:1.05;text-align:center;text-overflow:ellipsis;white-space:nowrap}.preview-avatar{position:relative;display:grid;width:40px;height:40px;place-items:center;overflow:hidden;border:2px solid #ffffff;border-radius:14px;background:linear-gradient(145deg,#ffffff29,#fff0),#0f172a;box-shadow:0 8px 18px #0f172a29}.preview-avatar-1{background:linear-gradient(145deg,#ffffff29,#fff0),#475569}.preview-avatar img{width:100%;height:100%;object-fit:cover}.preview-avatar-fallback{display:grid;width:100%;height:100%;place-items:center;color:#fff;font-size:15px;font-weight:900;line-height:1;letter-spacing:0}.preview-chat-window section{flex:1;min-height:0;padding:16px 14px;overflow:auto}.preview-day{color:#94a3b8;text-align:center;font-size:12px}.preview-welcome{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;margin-top:14px}.preview-welcome>span{display:grid;width:38px;height:38px;place-items:center;border-radius:10px;color:#fff;background:#0f172a;font-weight:800}.preview-welcome b{display:inline-flex;min-height:25px;align-items:center;border:1px solid #bbf7d0;border-radius:999px;padding:0 9px;color:#166534;background:#f0fdf4;font-size:12px}.preview-welcome p{margin:10px 0 0;color:#0f172a;font-size:16px;font-weight:800;line-height:1.28}.preview-actions{display:grid;gap:8px;margin-top:16px;margin-left:48px}.preview-actions button{display:flex;min-height:38px;align-items:center;border:1px solid #dbe3ee;border-radius:8px;padding:0 12px;color:#0f172a;background:#fff;line-height:1.15;text-align:left}.preview-chat-window footer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:8px;padding:10px;border-top:1px solid #e2e8f0}.preview-chat-window footer span{display:flex;min-height:40px;align-items:center;border:1px solid #dbe3ee;border-radius:8px;padding:0 12px;color:#94a3b8}.preview-chat-window footer button{border-radius:8px;padding:0 12px;color:#fff;background:var(--preview-color, #64748b);font-weight:800}.preview-launcher{position:absolute;right:24px;bottom:16px;display:grid;width:54px;height:54px;place-content:center;justify-items:start;gap:5px;border-radius:16px;color:#fff;background:var(--preview-color, #64748b);box-shadow:0 18px 32px #0f172a3d;animation:preview-pulse 1.8s ease-in-out infinite}.preview-launcher span{display:block;height:3px;border-radius:999px;background:currentColor}.preview-launcher span:nth-child(1){width:28px}.preview-launcher span:nth-child(2){width:21px}.preview-launcher span:nth-child(3){width:14px}.settings-console{display:grid;grid-template-columns:320px minmax(0,1fr);flex:0 0 auto;min-height:auto;gap:16px;align-items:start;overflow:visible}.settings-menu,.settings-detail{border:1px solid #e5e7eb;border-radius:8px;background:#fff;box-shadow:0 1px 2px #0f172a08}.settings-menu{display:grid;align-content:start;min-height:0;max-height:calc(100dvh - 48px);overflow:auto;position:sticky;top:0}.settings-menu button{display:grid;grid-template-columns:auto minmax(0,1fr) auto;min-height:64px;align-items:center;gap:12px;border-bottom:1px solid #eef2f7;padding:0 14px;color:#0f172a;background:#fff;cursor:pointer;text-align:left}.settings-menu button:last-child{border-bottom:0}.settings-menu button:hover,.settings-menu button.active{background:#f8fafc}.settings-menu button.active{box-shadow:inset 3px 0 0 var(--accent)}.settings-menu span,.settings-detail>header>span{display:grid;width:38px;height:38px;place-items:center;border-radius:9px;color:#fff}.settings-menu strong,.settings-menu small{overflow:hidden;text-overflow:ellipsis}.settings-menu strong{line-height:1.15;white-space:normal}.settings-menu small{white-space:nowrap}.settings-menu small{color:#64748b;font-size:12px}.settings-detail{display:flex;flex-direction:column;min-width:0;min-height:0;overflow:visible;padding:16px}.settings-detail>header{flex:0 0 auto;display:flex;align-items:center;gap:12px;margin-bottom:14px;padding-bottom:14px;border-bottom:1px solid #e5e7eb}.settings-detail h2,.settings-detail h3{margin:0;letter-spacing:0}.settings-detail h2{font-size:20px}.settings-detail h3{font-size:15px}.settings-detail p{margin:4px 0 0;color:#64748b}.settings-detail em,.soft-badge{display:inline-flex;min-height:24px;align-items:center;justify-content:center;border-radius:999px;padding:0 8px;color:#475569;background:#f1f5f9;font-size:12px;font-style:normal;font-weight:800;line-height:1;text-align:center;white-space:nowrap}.settings-detail em{margin-left:auto}.settings-detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));min-height:0;overflow:visible;gap:12px}.detail-block{display:grid;gap:10px;min-width:0;align-content:start;border:1px solid #e5e7eb;border-radius:8px;padding:14px;background:#fff}.detail-block.visitor-info-card{color:inherit;cursor:pointer;font:inherit;text-align:left}.detail-block.visitor-info-card:hover,.detail-block.visitor-info-card.active{border-color:#c7d2fe;background:#f8fbff}.visitor-info-card header{display:flex;min-width:0;align-items:center;justify-content:space-between;gap:12px}.visitor-info-card h3{margin:0}.detail-block.preview-panel{align-content:stretch}.detail-block.wide{grid-column:1 / -1}.section-toolbar-card{grid-template-columns:minmax(0,1fr) auto;align-items:center}.section-toolbar-card .toolbar-actions{justify-content:flex-end}.detail-block pre{margin:0;overflow:auto;border-radius:8px;padding:14px;color:#e0e7ff;background:#0f172a;font-size:13px;line-height:1.45}.site-hero-card{background:linear-gradient(180deg,#fff,#f8fbff)}.site-hero-card>div:first-child{display:flex;align-items:center;gap:12px}.site-icon{display:grid;width:42px;height:42px;place-items:center;border-radius:10px;color:#fff;background:var(--accent)}.site-key-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px}.site-key-grid span{display:grid;min-width:0;gap:4px;border:1px solid #e0e7ff;border-radius:8px;padding:10px 12px;background:#fff}.site-key-grid small{color:#64748b;font-size:12px;font-weight:700}.site-key-grid strong{min-width:0;overflow:hidden;text-overflow:ellipsis;color:#0f172a;white-space:nowrap}.status-stack{display:grid;gap:8px}.status-stack span{display:flex;min-height:34px;align-items:center;border:1px solid #e2e8f0;border-radius:8px;padding:7px 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